For restaurants & cafés
Stop answering the phone mid-service
"Are you open Sunday? Do you do gluten-free? Can you seat 12 on Saturday?" — the questions never stop, and they peak exactly when your staff can't answer them. Kelma reads your menus and answers instantly, then captures the booking request for you.
Sound familiar?
Calls during service
The phone rings hardest on Friday night — when nobody can pick up. Missed call, missed table.
The same five questions, forever
Hours, parking, allergens, kids' menu, dogs allowed? Your team answers them dozens of times a week, one at a time.
Group and event enquiries slip through
The most valuable bookings — birthdays, office dinners, receptions — arrive as emails and DMs that sit unanswered until the customer books elsewhere.
What Kelma does about it
Your menu, PDFs included
Kelma reads your website and menu PDFs — dishes, prices, allergens, wine list — and answers from them. Update the menu, re-sync in one click.
Reservations become leads
When someone wants a table, the agent collects name, party size, date and contact, and emails it to you instantly with the conversation attached — or books directly through your calendar if you connect one.
Tourists welcome
Answers in the customer's language automatically — a French tourist reads your Maltese-and-English menu without friction.
Instagram and Messenger covered
The same agent answers DMs on Instagram and Messenger — where food discovery actually happens — from the same knowledge.
What a conversation looks like
Do you have anything gluten-free? Coming with my coeliac daughter tomorrow.
Yes — our menu marks gluten-free options: the grilled seabass, the risotto of the day, and most salads. The kitchen takes cross-contamination seriously; mention it when you arrive. Shall I pass on a table request for tomorrow evening?
Can you do a table for 14 next Friday, around 8?
For groups above 10 we arrange things directly with the team. If you leave your name and number, they'll confirm availability for Friday 20:00 — usually within the hour.
Illustrative exchange — your agent answers from your content, in the visitor's language.
See it answer your customers' questions
Paste your website address and try your own agent free — no card, no setup call, live in minutes.
Frequently asked questions
It captures reservation requests as structured leads (name, contact, party size, date) and emails them to you immediately — and if you connect a Cal.com calendar it can book directly. It never confirms a table you haven't confirmed.
No. Re-sync the menu page or upload the new PDF and the agent answers from the new version. Sources can be refreshed any time.
It answers strictly from what your menu and pages state, and you can restrict it to answer only from your content. When something isn't specified it says it doesn't know and points to your staff instead of guessing — exactly what you want with allergens.
Paste your website address, upload the menu, copy one line onto your site — most restaurants are live in under ten minutes.