AI customer chat for your website
Your AI-powered employee, on duty 24/7
Kelma learns your website and documents, then answers your visitors instantly — in their language, in your brand, on every page. It captures leads while you sleep.
No credit card required · Set up in about 5 minutes
Live on your site in three steps
No developers, no training data wrangling, no prompt engineering.
Feed it your content
Point Kelma at your website — it finds your pages by itself. Add PDFs, links, or pasted text for anything else.
Make it yours
Name it, pick your colours and avatar, write its personality (or let Kelma draft one), and choose what it may talk about.
Embed anywhere
Copy one line before </body> for a chat bubble, or drop an iframe inline. Works on every website builder.
<script src="https://kelma.chat/embed.js" data-kelma="your-agent-id" async></script>See it in action
From blank page to a live agent on a real website — in two minutes.
Everything a great support hire would do
Powered by state-of-the-art AI — tuned to stay on-brand and on-topic.
Learns your whole site
Give it your address and Kelma discovers your pages via your sitemap, reads them, and keeps the knowledge organised by page and section.
PDFs, links & notes too
Price lists, brochures, internal FAQs — upload PDFs, add single links, or paste text. Re-sync a source anytime it changes.
Sticks to the facts
Restrict answers to your content and Kelma will never invent prices or policies — it hands off to your team instead.
Captures leads
A contact form appears exactly when you choose. Submissions hit your email instantly and your dashboard keeps the full conversation.
Transcripts to your inbox
Read every conversation in a clean three-pane inbox, or have transcripts emailed to you automatically after each chat.
Never miss a message
Browser push, email and in-app alerts the moment a lead, callback or handoff comes in — so you can reply while it still matters, even with the tab closed.
Yours, visibly
Colours, avatar or your own logo, welcome message, suggested questions, bubble position and size — matched to your brand, previewed live.
Step in anytime
Take over any conversation and reply yourself, live from the inbox — the AI steps aside and hands back when you're done.
Books the meeting itself
Connect Cal.com or Calendly and the agent checks real availability and books the meeting in the chat — then syncs the contact to your CRM and pings your team where they work.
Knows how it's going
Sentiment, intent, and a one-line summary on every conversation, plus weekly stats — see what visitors want at a glance.
Feather-light, and private by design
The chat widget your visitors barely notice — and your privacy policy loves.
Featherweight widget
At ~4 KB gzipped, Kelma's loader is about 3× lighter than Chatbase's — and it loads asynchronously, so it never blocks your page from rendering. The chat interface itself only loads when a visitor clicks, where traditional messengers (Intercom, Zendesk, Drift) boot their whole UI up front — hundreds of kilobytes on every page load. And it's served from a global edge network, nearest your visitor.
- Served from the edge — the widget handshake runs nearest your visitor
- Async, non-blocking load — 0 ms on the critical path
- Isolated iframe — can't clash with your site's CSS or scripts
- No heavy frameworks pulled onto your page
Your pages load faster than with heavyweight messengers like Intercom, Zendesk and Drift— a ~4 KB async loader instead of a full messenger booting up front.
Private by design
No cookies, no ad-tech, no data brokers. Kelma keeps a small amount of state in the visitor's own browser purely to continue the conversation — nothing follows them across the web, and your visitors' data is never sold.
- No cookies set on your visitors
- No Google/Meta pixels or third-party analytics
- Conversation data is yours — export or delete it anytime
Plays nicely with the tools you already use
Telegram
Cal.com
Calendly
HubSpot
Pipedrive
Zendesk
Freshdesk
Jira
Shopify
WooCommerce
Slack
Discord
Microsoft Teams
Google ChatListed & verified on
Your visitors won’t wait
Most enquiries arrive outside office hours — and most visitors leave before the first human reply.
- Enquiries wait hours — or until Monday
- Visitors bounce to a competitor's site
- The same five questions, answered by hand, forever
- After-hours traffic converts to nothing
- Every question answered in seconds, 24/7
- Answers grounded in your actual content
- Hot leads captured with context attached
- You read the transcripts over coffee
Questions, answered
No. You paste your website address, Kelma reads it, and you copy one line onto your site — most site builders (WordPress, Wix, Squarespace, Shopify, Webflow…) have a spot for it. That's the whole setup.
Your website (Kelma crawls it and finds the pages automatically), individual links, documents — PDFs, Word files, CSVs, brochures, price lists — and plain text you paste in. You can re-sync any source whenever your content changes.
You can restrict your agent to answer only from your content. When it doesn't know, it says so and points the visitor to your team instead of guessing — no invented prices, no invented policies.
Yes — the agent automatically replies in the language the visitor writes in, whatever language your source content is in.
You choose when the contact form appears — before the chat starts, after the first reply, after a few messages, or on demand — plus which fields it asks for and where submissions are emailed. Every lead also lands in your dashboard with the full conversation attached, and can be forwarded to Zapier, Make, or your CRM via webhook.
Yes. Open any conversation in your inbox and reply — the AI pauses for that chat and the visitor sees your message appear live, marked as coming from the team. Hand it back to the AI whenever you're done.
Yes — on any paid plan you can switch the badge off (it's on by default). The free plan keeps it.
No. Prices are final — no VAT is added or charged: Kelma is operated by a person registered as exempt under article 11 of the Value Added Tax Act (Malta), VAT Reg No 3297-8402.
Yes. Cancel in one click from your billing portal; you keep your plan until the end of the paid period and your data stays yours.
Give your website a voice
Your first agent is free to build and embed — live in minutes, upgrade when it takes off.